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Ordering Methods And Rules

                                                     To meet diverse needs of our customers, we provide various ordering forms

1.Personel visit of a sales represantative

We reach retail and wholesale customers with our sales force.our team sales represantatives is avaliable for individual meetings that include presantation of our products.This solution allows you to experience the quality of our profucts and see personally selected products
 

2. Remote sales
 
This is an innovative and original form of contact with the edde customers.our virtual consultant is avaliable at any time and any place in the world
 
You dont have to wait for the arrival of a represantative - meet us at a timee most convenient to you
no previous appoinment required-just contact us one or two days before the meeting

The ability to quickly an conveniently connect fro
m anywhere in the world,

Significant time savings are ensured by shortened ordering process - a pre - order may be created and sent to the customer for verification

The presentation of edde best-sellers and newest products allows customers to buy products that are already known or expand the offer with globally best-selling jewelry

The option of  verfying current weight of the order - live view of the customer's order
 

3. Customer service

Regardless of the ordering form,we approach each order with due care and professionalism required for the exclusive market of jewelry

Taking care of the highest quality of services, we guarantee full satisfaction throughout the entire ordering process,ensuring the following cooperation options,highly valued by our customers

Individual clear an legible pricing

Convenient delivery time

A wide range of models

Professional service and direct contact with consultant

High quality and precision

Option of selecting plating,precious metal and stones

Advanced technologies for adressing challenges and expactations of our customers

Individual discounting forms

Efficient logistics
 

Complaints

We take full responsibilty for the quality of all products. However, in case of any objections to the purchased products,you may contact our dedicated complaints department, which handles all customer issues

 

We respond to each complaint individually, handling it with the utmost attention an all our products are covered 1 year warranty.

Our presence office in the European Union and United States Of America also ensures fast and efficient completion of the complaint process

Delivery

Our standard delivery lead time approximately wholesale order 2 weeks, retail order 3 days.For smaller orders, we offer individually agreed delivery times,including faster and more flexible delivery of priority orders.

Our presence in the europe and usa the delivery costs, making even smalll orders profitable the customer.

we deliver our products using professional and trusted courier companies,insuring all shipments

Jewelry Size Guide

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